SodaStream

Shipping & Delivery
Pricing Policy
CO2 Carbonator Exchange
Returns & Replacements
Defective Merchandise
Payment Method
Limitation of Liability
Finally

Shipping & Delivery

SodaStream Shop-Online do not ship outside of Canada. SodaStream Shop-Online normally ships within 48 hours and ships via Canada Post , FedEx, or UPS. You should receive your order within 2-7 business days after you place your order depending on location. You will be emailed a tracking number when order is shipped. Please be careful when giving shipping information. If our shipper cannot deliver your order due to incorrect shipping information and is returned and has to be reshipped due to your error, we will bill your credit card the additional charges.

Pricing Policy

We provide a Lowest Price Guarantee and will beat any competitor’s price in Canada by 5% of the difference. Lowest Price Guarantee is valid within 14 days of purchase.

CO2 Carbonator Exchange

The CO2 Carbonator Exchange item on the on-line store is based on equal number of returned empty carbonators. We must receive your empty bottles before we will process your order with the CO2 Carbonator Exchange item or a refundable $15 user licence fee will be added to each bottle. Empty bottles can be shipped back to the address below and please include your first/last name, address, phone, e-mail in the package. It is best to use an insured trackable shipping method as we are not responsible for lost or damaged return shipments.

Returns & Replacements

All products to be returned or exchanged must have their complete packaged materials including all parts and installation materials included undamaged.

Within 14 days of purchase, items may be returned under the following conditions*:

• Defective products may be returned for exchange, refund or credit.
• Unopened and unused products are eligible for exchange, refund or credit.
• Opened or used products will be subject to a restocking charge of 20%.
• Physically damaged products will not be accepted.

Call us at 1-905-886-6621 Monday-Friday 9am-6pm EST or email us at support@soda-maker.com for a Return Authorization Number and instructions on how to ship.

Return shipping charges are not included. Full credit for the amount purchased minus shipping charges will be issued to the same credit card as purchased with. Credit will be posted within 72 hours of receipt of merchandise.

Defective Merchandise

Defective merchandise although rare, may be return for a refund (20% restocking fee applies), exchange, credit or replacement within 14 days of receipt of merchandise. Shipping charges are to be paid by customer. Please email us at support@soda-maker.com or call 1-905-886-6621 for a Return Authorization Number. After our 14 days policy, the manufacturer's policy will apply.

Payment Method

SodaStream Shop-Online accepts online payment processed through PayPal with high degree of privacy and security. PayPal accepts VISA, MasterCard, American Express, and Bank transfer. You will be directed to Paypal's page for payment information and redirected back to SodaStream Shop-Online with a confirmation after.

Limitation of Liability

SodaStream Shop-Online products are covered by the extent of the original manufacturer's warranty. SodaStream Shop-Online makes no warranties of any kind, implied or expressed concerning water purification products suitability or fitness for a particular purpose. SodaStream Shop Online’s liability shall be limited to the refund of the purchase price or replacement if defective. All of our merchandise is guaranteed to the extent of the original manufacturer's warranty. Any modifications or repairs or changes shall void any and all warranties.

Finally

Receipt of merchandise is considered acceptance of the terms and conditions expressed here. SodaStream Shop Online may revise these Terms and Conditions at any time. If any part of these terms and conditions are found to be unenforceable, the remainder shall remain in full force and effect.